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FAQ Retrieval using Query-Question Similarity and BERT-Based Query-Answer Relevance †

FAQ retrieval system that considers the similarity between a user’s query and a question as well as the relevance between the query and an answer.

Dataset †

• LocalgovFAQ(zip 0.5MB)

Code †

• github

Reference †

• Wataru Sakata, Tomohide Shibata, Ribeka Tanaka and Sadao Kurohashi: FAQ Retrieval using Query-Question Similarity and BERT-Based Query-Answer Relevance, Proceedings of SIGIR2019: 42nd Intl ACM SIGIR Conference on Research and Development in Information Retrieval, (2019.7). arxiv